Return & Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at superexportshop@gmail.com

We wanted to highlight

Return from outside Thailand: extra custom duty fee

We accept returns from overseas. Please note that any returns outside Thailand received from our end may ask you to pay for a custom's duty fee. For more information about returns outside Thailand, please contact our Customer Service.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at superexportshop@gmail.com

If your return is accepted, please send us to following address

SUPER EXPORT SHOP

99, 2-3 Rimthang- Rodfai Road, Khlong-Toey, Bangkok 10110, Thailand.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at superexportshop@gmail.com you have a question about size, don't hesitate to ask our staff. or consult all sizes at sizing chart page .

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned such as special orders or personalized items, and personal care goods (such as beauty products). 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Any Question

Please Contact : superexportshop@gmail.com

Phone : +66 2 671 1850

Business Address:  99, 2-3 Rimthang- Rodfai Road, Khlong-Toey, Bangkok 10110, Thailand.